Privacy Policy

Effective Date: 4/16/2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase from our store. By using this site, you agree to the practices outlined below.

Information We Collect

We collect the following information when you browse our website, make a purchase, or contact us:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details.

  • Technical Information: IP address, browser type, device type, and on-site activity.

This information is used to fulfill your order, provide support, and improve your experience with us.

How Your Information Is Used

We use your information to:

  • Process and ship orders

  • Send order updates and confirmations

  • Respond to customer service inquiries

  • Improve website experience and functionality

  • Send promotional emails (if you opt in)

  • Prevent fraudulent activity

Your data is never sold. It is only shared with third-party services that help us complete your order (e.g., shipping carriers, payment processors).

Shipping Policy

All prints are made to order and shipped with care.

  • Domestic Orders (within USA):
    Ships within 10–12 days of your order date.
    This includes production, packaging, and dispatch time.

  • International Orders:
    Ships within 10–21 days, depending on your location and customs processing.

Tracking information is provided once your order has shipped.

Customs & Import Duties: International customers are responsible for any duties, taxes, or fees charged by their country’s customs office.

Returns & Exchanges

We do not offer refunds, but we are happy to provide free exchanges within 14 days of receiving your order.

  • Products must be in original, unused condition.

  • Exchanges are accepted for damaged or incorrect items.

  • To initiate an exchange, contact us at najlagilliam@gmail.com within 14 days of delivery.

Data Security

We use SSL encryption to protect all sensitive information. Your payment data is securely processed and never stored on our servers.

Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You may control or disable cookies via your browser settings at any time.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To do so, contact us at najlagilliam@gmail.com

Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted here with the new effective date.

Contact

If you have questions about this Privacy Policy, shipping, or exchanges, please reach out:

Email: najlagilliam@gmail.com